Frequently Asked Questions

Why trust Dyad Digital?

We get it—there are a lot of marketing agencies out there, so why work with us? The difference is that we’re musicians first, marketers second. We’ve built The Mercians from the ground up, learning first-hand what works (and what doesn’t) when promoting music in 2025.

Everything we offer—whether it’s social media strategy, release campaigns, or branding—comes from real-world experience. We’ve tested these strategies ourselves, refined them through trial and error, and now help other artists cut through the noise without wasting time or money on things that don’t work.

No gimmicks, no outdated industry advice—just actionable marketing built for independent artists.

Do I have to sign up for a long-term contract?

Nope! We know that every artist has different needs, which is why all our services are one-time purchases. You can buy exactly what you need, when you need it, without worrying about ongoing costs.

If you’re looking for long-term support, we do offer retainer-based services on request, but nothing is locked in unless you want it to be.

What if I don’t know which service I need?

No problem! If you’re unsure which bundle or service is right for you, just contact us. We’ll help you figure out exactly what stage you’re at and what’s worth focusing on right now—no upselling, just honest advice.

I’ve never run a proper marketing campaign before—can you help?

That’s exactly what we’re here for. Our bundles are designed to walk you through the entire process step by step, whether you’re promoting a single, an album, or a tour.

If you need something tailored, we can create a custom plan based on your goals—just let us know what you’re working on.

What kind of results can I expect?

Every artist is different, but here’s what we aim to achieve:

More engagement on your social media (organic and paid strategies).

Higher visibility for your music (through smart marketing & press strategies).

Stronger fan relationships (so your audience grows, rather than just watching numbers go up).

More structured marketing plans (so you stop guessing and start executing a real strategy).

We don’t promise overnight success—but we do promise real, proven strategies that help you build momentum and a sustainable fanbase.

How do I get started?

Easy! You can purchase a bundle directly from our website, or if you need a custom approach, just send us a message and we’ll put together something that works for you.

This FAQ keeps things approachable, trust-focused, and conversion-driven. Let me know if you’d like any tweaks! 🚀